C2Ppro.com website ("Website") is a digital e-commerce portal of brand C2P Pro owned by DYANA INTERNATIONAL.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be posted on the Website from time to time. C2P Pro at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Except where additional terms and conditions are provided which are product specific, these terms and conditions outmode all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of C2P Pro, you agree to be bound by the Terms & Conditions.

User Account, Password, and Security

Use of the Site and/or App is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. 

You will receive a username and password for your account upon completing the Website's registration process, or you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. C2P Pro cannot and will not be liable for any loss or damage or maintain the security of your account.

By registering to our website, you agree to receive marketing and promotional communication from C2P Pro via SMS, email, and any other form of notification(s).

Limited instances where we may share your personal information include:

When we have your consent. This includes sharing information with third-party apps that we may/ may not use for promotional purposes.

We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with these terms & conditions. Also, some of the information we request may be collected by third party providers on our behalf.

If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or C2P Pro; or to detect, prevent, or otherwise address fraud, security or technical issues.

We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.

Product use & services

The products and services available on the website, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

It is advised that consumers with allergies should always read a product's ingredient statement before use

Product Information & Offers

We aim to provide accurate product and pricing information, however, errors may occur. Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of the company. Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant. C2P Pro reserves all rights to withdraw any ongoing offer and/or promotion without prior notice

Payments

Mode of payment available: UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.

Keeping the delivery safe and no-contact, Cash On Delivery is not available for the time being.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. C2P Pro is not responsible for any breach of information, or inappropriate transactions.

Shipping/Delivery policy

Order once accepted will be delivered usually within 7 to 10 working days. Delivery times are affected by product availability, customers' geographic location, shipping destination & courier partner's delivery time to location. 

A minimum delivery fee of Rs. 50 applicable on orders below Rs. 500. Any product received damaged or defective is subject to a replacement only if a customer raises a complaint within 48hrs after the delivery date.

 

Cancellation 

A customer can cancel an order while the order is in processing status. If your order is dispatched from your facility, we can not cancel. There may be certain orders that C2P Pro cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, or any order placed using a technological glitch/loophole. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.

Refunds for cancellation

Refunds are processed in a maximum of 15 days from the date on which C2P Pro cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In the case of Cash-on-Delivery order, an NEFT transfer will be attempted. 

Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.

 

Privacy Policy

The User hereby consents, expresses and agrees that She/he has read and fully understands the Privacy Policy of C2P Pro Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to her/him. 

 

Copyright and Intellectual Property

All information displayed, transmitted or carried on C2P Pro is protected by copyright and other intellectual property laws. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at C2P Pro.

If you have any questions regarding these Terms and Conditions, please email us at care@c2ppro.com